In today’s digital financial landscape, investment scams and fraud are on the rise. In 2023 alone, scam-related losses in Taiwan reached a staggering NT$200 billion, accounting for 0.9% of the country's GDP. Fraud rings are increasingly leveraging emerging technologies—especially blockchain and cryptocurrencies—to conduct illicit activities, including money laundering. These actions not only tarnish the reputation of legitimate crypto exchanges but also turn platforms into unwilling accomplices.
XREX is taking a firm stand. We refuse to serve bad actors and are committed to protecting honest users by ensuring clean financial flows and a secure trading environment.
A Legacy of Security and Compliance
XREX originated from Amach Security, a globally recognized information security firm with over 15 years of experience in cybersecurity. Since our founding in 2018, we’ve continuously enhanced our anti-money laundering (AML) capabilities. To stay ahead of evolving threats, we integrate tools from three world-leading blockchain transaction monitoring and AML providers: Chainalysis, TRM Labs (backed by JPMorgan), and CipherTrace (a Mastercard company).
Beyond technology, XREX actively collaborates with private organizations and law enforcement agencies. Our efforts have led to landmark judicial precedents, including the successful recovery of digital assets lost overseas by scam victims—demonstrating our proactive role in upholding justice and fulfilling our social responsibilities as a regulated platform.
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Introducing the XREX Anti-Money Laundering & Platform Usage Policy
To safeguard user security and ensure regulatory compliance, XREX has officially launched the XREX Anti-Money Laundering and Platform Usage Policy. This comprehensive framework is designed to deter malicious actors from exploiting our platform for illegal purposes.
Under this policy, if an account exhibits suspicious activity or potential violations, XREX’s risk control system will automatically trigger an investigation. During this process:
- The account may be flagged for enhanced monitoring.
- Assets within the account can be frozen.
- Trading privileges will be temporarily suspended.
- Investigation timelines typically range from 1 to 6 months, depending on complexity.
If an investigation confirms violations of the policy, XREX reserves the right to impose a penalty fee of up to 25% of the frozen assets’ value. These funds will be allocated to the XREX Anti-Money Laundering and Fraud Prevention Fund, dedicated exclusively to strengthening our defenses—through upgraded technology, staff training, compliance programs, and cooperation with authorities.
What Happens If Your Account Is Under Review?
While an investigation is ongoing, your identity verification status will display as "Suspended" on both the XREX web and mobile platforms. You’ll receive official notifications once a decision is made. For assistance or clarification, please contact our customer support team via the in-app messaging system or email [email protected].
⚠️ Important Legal Reminder: Under Article 15-2 of Taiwan’s Anti-Money Laundering Act, allowing others to use your exchange account or personal identification documents can result in up to three years in prison, fines of up to NT$1 million, or both. Such actions may also implicate you in broader financial crimes. XREX is legally obligated to report any detected illegal activity.
If you’ve already shared your account, we urge you to contact local authorities immediately.
Frequently Asked Questions
Why are XREX’s AML measures stricter than other exchanges?
XREX prioritizes a safe and transparent trading ecosystem. By combining advanced blockchain analytics with a punitive penalty system, we aim to actively deter bad actors and protect law-abiding users.
What if I don’t agree with the AML and Platform Usage Policy?
Users who do not accept these terms should discontinue using XREX services and contact customer support for account closure assistance.
What behaviors trigger XREX’s AML monitoring?
Any direct or indirect involvement in illegal activities—including fraud, gambling, money laundering, account leasing, third-party trading, or being a straw man—can trigger alerts. Unusual transaction patterns or account behavior are also monitored.
What happens if my account is flagged?
If detected, XREX will initiate an investigation involving Enhanced Due Diligence (EDD), possible interviews, asset freezing, and temporary suspension of trading rights. Full cooperation is required to resolve the case efficiently.
How long does it take to unfreeze assets?
Investigation durations vary from 1 to 6 months based on severity and complexity. Once cleared, assets are typically returned to the original funding source. If violations are confirmed, a penalty fee (up to 25%) may be deducted before the remainder is refunded.
Can I recover my assets if found in violation?
Yes—but penalties apply. Up to 25% of frozen assets may be withheld as a punitive fee. In cases involving criminal activity, outcomes will follow legal rulings from authorities.
Commitment to Compliance and User Protection
XREX was established in 2018, with its Taiwan subsidiary, LinkCo Ltd., operating the XREX exchange. We’ve been at the forefront of regulatory compliance:
- March 2022: Completed AML compliance declaration with Taiwan’s Financial Supervisory Commission (FSC).
- March 31, 2025: Submitted formal AML registration to the FSC.
As global regulations mature, XREX remains committed to dynamic adaptation—always within legal frameworks—ensuring safety, compliance, and user protection remain our top priorities.
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Upcoming Platform Enhancements – July 2025
Starting July 31, 2025, XREX will implement three key updates for users in Taiwan:
- New Access Rules for Withdrawals & Internal Transfers (BitCheck)
New users verified on or after July 31 will need to apply separately to enable cryptocurrency withdrawals or internal transfers. All other features remain accessible post-verification or upon completing investment profile assessments. - Zero-Fee TWD Trading Promotion
From July 11, 2025, to January 1, 2026, all TWD trading pairs will enjoy zero transaction fees for spot trades and conversions—making it easier than ever to start investing with as little as NT$500. Enhanced Banking Integration
Users linking Far Eastern International Bank accounts must now meet updated criteria for higher deposit limits:- Verification completed over 31 days ago
- Monthly deposits totaling NT$500,000 or more
Meeting these conditions automatically upgrades users to general membership status with increased limits.
Core Keywords: anti-money laundering, crypto security, blockchain monitoring, fraud prevention, AML compliance, exchange safety, user protection, digital asset recovery
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